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Need help? Feel free to contact us via any one of the methods outlined below — or simply stop by a branch and we’d be happy to help!

Never e-mail your account numbers, PIN or social security number. E-mail is NOT SECURE. If you need to send sensitive information, contact us by phone, fax or mail or send us an e-mail with your name and phone number requesting a call back. Contact us immediately if you ever suspect fraud or receive suspicious e-mails or phone calls about your TruChoice accounts.

Online

If you have questions regarding your account and or our upgrade, please visit the Stronger Tru, Stronger You section of our website where you will find resources available to help you navigate the new system. We appreciate your membership and your patience as we transition.

Phone:

Toll Free: 800.639.5550
Local Call: 207.772.0808
Fax: 207.772.8683
 
24/7 Hotlines to Report Lost/Stolen Cards:
Credit Card: 1.800.991.4961
Debit Card: 1.800.472.3272 

Our ABA/Routing Number:

211288307  (Our routing number for wires is different.  Please click here for contact information.)

Mail:

P.O. Box 10659
Portland, Maine 04104